Legal & privacy · Updated 27 May 2026
Privacy policy.
How we look after the details you share with us, from a table booking to a WhatsApp message, under the Privacy Act 1988 and the Australian Privacy Principles.
In plain words
Three promises, kept close.
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01
We never sell your data.
We do not sell, rent or trade your personal information. Ever.
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02
Only what it takes to host you.
Your details go only to the services that run a booking, a chat or our website.
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03
Yours to see, change or delete.
Ask for a copy, a correction or deletion, and we reply in writing within 30 days.
Who we are
KKO KKO Balinese is an Australian restaurant at Shop 1, 60 Union St, Pyrmont NSW 2009 (phone +61 403 088 574, email hello@kkokko.com.au).
Our privacy practices are governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit our websites (www.kkokko.com.au and welcome.kkokko.com.au), browse our menus, contact us on WhatsApp, or book a table at our Pyrmont venue.
Information we collect
We collect information to provide you with the best possible dining experience. This includes:
- Booking details: name, email address, phone number and special dietary notes when you book via our partner platform, Obee.
- Enquiry details: the details you send us through our enquiry forms, such as your name, contact details, date, group size and event notes.
- Communication details: your phone number and message history if you chat with us via WhatsApp.
- Usage data & tracking: technical information (IP address, browser type, device information) and browsing behaviour collected via Google Tag / Google Analytics cookies, and Meta Pixel / Conversions API tracking tags, to optimise our website performance, user experience and marketing campaigns.
How we use your information
We use your information solely for hospitality and service purposes:
- Securing and managing your dining reservations.
- Responding to your enquiries and event booking questions via WhatsApp or email.
- Analysing website traffic and usage patterns to make our website faster and more intuitive.
- Optimising our Google Ads and Meta Ads (Facebook & Instagram) campaigns to reach guests interested in Balinese charcoal grilling.
Sharing & overseas disclosure
We do not sell, rent or trade your personal data. We only share information with trusted third-party service providers essential for our restaurant operations:
- Obee App: our secure reservation platform managing table bookings.
- WhatsApp (Meta): supporting our direct customer chat.
- Google Analytics & Google Ads: helping us understand visitor engagement and measure ad performance.
- Meta Platforms, Inc.: measuring conversion events (such as clicks to WhatsApp or reservation triggers) using the Meta Pixel and Conversions API to deliver relevant advertisements on Facebook and Instagram.
Because some of these providers (specifically Google and Meta Platforms) operate globally, your information may be processed or stored on secure servers located overseas, predominantly in the United States. We take all reasonable steps to ensure these third parties handle your data in accordance with the APPs.
Cookies & ad preferences
Our websites use cookies and tracking technologies to enhance your experience. You can set your browser to refuse cookies or warn you when cookies are sent. To manage personalised ad preferences or opt out of behavioural targeting:
- Google Ads: Google Ads Settings.
- Meta Ads: your Facebook Ad Settings or your Instagram account settings.
- Global opt-out: Your Online Choices Australia or the Digital Advertising Alliance opt-out portal.
Data security & data breaches
We implement standard physical, electronic and administrative safeguards to protect your personal information from unauthorised access, misuse, loss or alteration. Reservation details are stored securely and retained only as long as necessary to manage bookings, comply with legal requirements or resolve disputes.
In the unlikely event of a security breach likely to result in serious harm to you, we will promptly notify you and the Office of the Australian Information Commissioner (OAIC) under the Notifiable Data Breaches (NDB) scheme.
Your rights & complaints
Under the Australian Privacy Principles, you may request access to the personal information we hold about you, request corrections, or request its deletion.
To exercise these rights or make a complaint about a potential breach of the APPs, contact us at hello@kkokko.com.au. We will investigate and respond in writing within 30 days. If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.
Google & Meta disclaimers
This website is independent and is not part of, endorsed by, or affiliated with Google LLC, Meta Platforms, Inc., Facebook or Instagram. Facebook and Instagram are registered trademarks of Meta Platforms, Inc.
Contact us
Questions about this Privacy Policy or how we handle your data? Email hello@kkokko.com.au.
See also our dining & booking policies.
Your data, your call
Questions about your data?
Write to us and we will respond in writing within 30 days.